Frequently Asked Questions?

Is there a Santander Railcard for disabled customers?

Whilst we don't have a specific Santander 16-25 Railcard for disabled customers, if you are eligible, we can provide Disabled Persons Railcard as an alternative. Please contact us on 0345 605 0525 or email us at We are open from 07:00am to 22:00pm everyday of the year except for Christmas day.

You can also write to:  


National Railcards

PO box 8626


DE11 1JA