Frequently Asked Questions?

Is there a Santander Railcard for disabled customers?

Whilst we don't have a specific Santander 16-25 Railcard for disabled customers, if you are eligible, we can provide Disabled Persons Railcard as an alternative. Please contact us on 0345 605 0525 or email us at railcardhelp@nationalrail.co.uk. We are open from 07:00am to 22:00pm everyday of the year except for Christmas day.

You can also write to:  National Railcards,

                                         PO Box 10776,

                                         Ashby-de-la-Zouch,

                                         LE65 9FA