Frequently Asked Questions?

I can’t find my year of birth in the drop down menu in the “Your Date of Birth” section of the application. What can I do?

The chances are you have ticked the “Tick if you are a mature student” box on the “Choose Railcard” page. This box should only be ticked by applicants who are 26 years of age or older and still in full time education. Please remove the tick from the mature student box and you will be offered the range of birth dates for applicants who are between 16 and 25 years old.

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