Frequently Asked Questions?

I am over 25 years old and in full time education – can I apply for a Railcard?

Yes. We define full-time study as attending college or University (in the United Kingdom) for 15 hours or more a week for at least 20 weeks a year.

You can apply at a rail station or via the 16-25 Railcard website. To apply online you will need to complete the MATURE STUDENT APPLICATION FORM including the "Mature Students Only" section and ensuring that it has been signed by either your tutor, head tutor, head of department or University/College administration staff member. Please note that students on home study and distance learning courses are not eligible. Please allow up to 5 working days for your Railcard application to be approved. 

If you are applying at a rail station please pick up a 16-25 Railcard leaflet and complete the mature student application section

You will also need to provide either a NUS card or a College/University photo-id card to confirm that you are in the current academic year of study.

If you are now 26 years old and have an expiring Railcard that was bought online, you will not be able to renew this Railcard. Because of limits to our current system you will need to register a new account using a different email address.

This information must either be shown at a station or scanned in and uploaded if you apply online.