Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Mature Student Railcard holder benefits Refunds & Replacements Renewals Santander 16-25 Railcard Validity Visiting from outside of Great Britain?

I am aged between 16 and 25 years old. My current Railcard is due to expire just after my 26th birthday - can I renew it early?

No. You will not be able to renew a Railcard if its date of issue is after your 26th birthday unless you are a Mature Student.

However, you can still buy another 16-25 Railcard by setting up another account using an alternative address and making your purchase just before your 26th birthday.

We will not be able to refund you for any over-lapping period of validity between the two Railcards.

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