Frequently Asked Questions?

I am aged between 16 and 25 years old. I bought my current 16-25 Railcard from the online service, it is about to expire, how do I renew it?

Providing the expiry date of your Railcard is within 30 days you will be able to renew it. Just log back into your account. You can renew your Railcard if it is due to expire before your 26th birthday.

You can just select your Railcard from your account summary screen, confirm your details and make your payment. Your renewed Railcard will then be sent to you.