Frequently Asked Questions?

All Buying Online COVID Digital Railcard Eligibility Mature Student Railcard holder benefits Refunds & Replacements Renewals Santander 16-25 Railcard Validity Visiting from outside of Great Britain?

How quickly will I get my new digital Railcard?

In most cases, you should get your digital Railcard instantly.

Mature students who want a 16-25 Railcard will have to wait a little longer, as these applications are checked manually. Please allow up to 5 working days for your Railcard application to be approved.

< BACK TO FAQS