Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Mature Student Railcard holder benefits Refunds & Replacements Renewals Santander 16-25 Railcard Validity Visiting from outside of Great Britain?

Can I buy tickets at a discounted rate before my Railcard arrives?

No. You must carry your Railcard with you on any journey where you have bought discounted tickets with the Railcard.

Therefore, if you buy discounted Railcard tickets before you receive your Railcard, you do this at your own risk.