Contact us
If you need to get in touch we’re open from 0700hrs to 2200hrs every day of the year except for Christmas day.
Send us a private message on social media: | |
Email: | railcardhelp@nationalrail.co.uk |
Phone: |
0345 3000 250 Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded for training and monitoring purposes. |
Post: | National Railcards PO Box 10776 Ashby-de-la-Zouch LE65 9FA |
Enquiry Form
Required fields are marked with an asterisk (*).
All press enquiries should be sent to media@nationalrail.co.uk
If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.
If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link Train company list
Here you can buy a Railcard, renew your Railcard, update your details and report a Railcard lost/stolen.