Contact us
If you need to get in touch we’re open from 0700hrs to 2200hrs everyday of the year except for Christmas day. You can:
| Email: | railcardhelp@railcards-online.co.uk |
| Phone: | 0345 3000 250 |
| Post: | National Railcards PO BOX 6616 Arbroath DD11 9AR |
If, after contacting us, you remain unhappy with any aspect of our service you may want to contact the independent transport watchdog, Transport Focus. Contact details are shown below:
Email: advice@transportfocus.org.uk
Phone: 0300 123 0860
Transport Focus
7th Floor, Piccadilly Gate, Store Street
Manchester
M1 2WD
If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.
If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link Train company list
Enquiry Form
Required fields are marked with an asterisk (*).