Frequently Asked Questions?

What are the last posting dates over the Christmas period?

It’s a very busy time of year for the Royal Mail so if you would like to order a plastic Railcard, it might take longer for it to arrive during the festive season. The good news is, you don’t need to rely on the post. Choose to receive your Railcard digitally and it will be available instantly.
However, if you would still like the plastic version and to ensure your order is with you before Christmas day,  please complete your order before 4pm on Monday 18th December or use our Special Delivery service no later than Wednesday 20th December. If you are ordering a Railcard by our standard service between Tuesday 19th December and Tuesday 2nd January 2018 please expect delivery by the end of the first week of the New Year.

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