Frequently Asked Questions?

I have a plastic Railcard, can I swap it for a digital one?

At the moment the digital Railcard is only available to new and renewing Railcard customers.

We understand that we have a large number of customers who already have a Railcard, but are not yet due a renewal. With this in mind, we are currently looking at how customers can exchange their plastic Railcards for a digital version.


Buy online in a few easy steps

1
Create an account
 
2
Add your details
 
3
Prove your
eligibility
 
4
Upload your photo
 
5
Review and
secure payment

Existing customer ? Renew here