Frequently Asked Questions?

What happens if I lose my device?

If you lose your device, you can easily add your Railcard to a new one.

If your Railcard is already stored on two devices, follow the instructions to remove it from the lost phone to add it to a new one.


Buy online in a few easy steps

1
Create an account
 
2
Add your details
 
3
Prove your
eligibility
 
4
Upload your photo
 
5
Review and
secure payment

Existing customer ? Renew here