Frequently Asked Questions?

I can’t find the digital Railcard activation code

Check your mailbox (including your junk mail) for an email from our Railcard team.

If you still can’t find it, login to your 16-25 account and follow the links to ask for a new code.


Buy online in a few easy steps

1
Create an account
 
2
Add your details
 
3
Prove your
eligibility
 
4
Upload your photo
 
5
Review and
secure payment

Existing customer ? Renew here