Frequently Asked Questions?

I’m a 16-25 Railcard holder, eligible for my Railcard because I am a mature student in full-time study – why can’t I use Auto-Renewal?

As a mature student you must resubmit evidence each year that you are still in full time study and thereby eligible for the Railcard; because of this, we cannot assume that you will be automatically entitled to a new Railcard which is why Auto-Renewal is not available.


Buy online in a few easy steps

1
Create an account
 
2
Add your details
 
3
Prove your
eligibility
 
4
Upload your photo
 
5
Review and
secure payment

Existing customer ? Renew here