Frequently Asked Questions?

Is Auto-Renewal secure?

Yes. The Railcard Service does not actually hold customer's payment card details. When you sign up for Auto-Renewal we notify the payment card provider which then issues us with a secure token to charge your future renewals against. If you change or cancel your payment card the token will cease to be valid. You can also log into your Railcard Account or call us and opt-out of Auto-Renewal service at any time


Buy online in a few easy steps

1
Create an account
 
2
Add your details
 
3
Prove your
eligibility
 
4
Upload your photo
 
5
Review and
secure payment

Existing customer ? Renew here