Privacy Policy & Cookies

Your privacy is important to us. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 ("data protection laws").

We may use your Personal Information to contact you (including by mail, phone, e-mail and SMS) about new features, services, products and special offers. If you do not wish to receive this information you may choose not to do so by opting out of these communications when you purchase a Railcard, or by entering your username and password and selecting the "Update Profile" option once you have registered.

Cookies

We use cookies and similar tools across our website to improve your experience and our website's performance. This page explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website to recognise your device the next time you visit. Cookies do many things. For example, they can help us to analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information. For example, if you click to "remember me" when logging in, a cookie will store your username. Most cookies won't collect information that identifies you. Instead, cookies will collect more general information such as how users arrive at and use our website, or a user's general location.

What cookies do we use?

We use five types of cookie and similar tools across our website to improve its performance and enhance your user experience.

1. First party cookies
We set these cookies and they can only be read by us.

2. Persistent cookies
We use persistent cookies which will be saved on your computer for a fixed period. They won't be deleted when the browser is closed. We use persistent cookies to recognise your device for more than one browsing session.

3. Session cookies
We use session cookies which are only stored temporarily during a browsing session and will be deleted from your device when the browser is closed.

4. Third party cookies
We may use third party suppliers who may also set cookies on our website in order to deliver the services that they are providing. These cookies are known as third party cookies.

5. Google Analytics
We use Google Analytics cookies in order to evaluate your use of the website and compile reports for us on activity on the website.

You can learn about Google Analytics cookies by visiting this site:
www.google.com/intl/en/privacypolicy.html

How do I disable cookies?

With most web browsers it is possible to configure your Internet browser so that it can refuse new cookies, prompt you to accept a cookie or disable cookies altogether. How you do this will depend on the Internet browser you use. Be advised that, by refusing to accept our cookies our website may not operate correctly. For further details on cookies we recommend that you visit www.allaboutcookies.org.

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16-25 Railcard not for you? Visit www.railcard.co.uk for other Railcards