Privacy Policy

ATOC is committed to protecting your privacy. Before proceeding to provide us with your details, please read the following important information which concerns the protection of your personal data. We will use the information that we collect about you in accordance with the Data Protection Act 1998.

The details you provide about yourself and any other information which identifies you (‘Personal Information’) will be held by ATOC on this website (the ”Site”) for operational purposes, for example purchasing a Railcard and to personalise your experience on the site for example by informing you of when your Railcard is due to expire. Where you consent ATOC may also provide you with details of new partnership offers or destinations to visit we think maybe of interest to you.

From time to time ATOC may, where you have consented, provide your Personal Information to carefully selected third parties service providers when you reserve or purchase travel services or for the purposes of market research. Whenever we do transfer your Personal Information, we will take reasonable steps to ensure that your information is treated securely and in accordance with this privacy statement. Please note that making use of the site and its related services will be deemed by ATOC to signify consent on your part to the transfer of your Personal Information, where this is necessary for ATOC to provide services to you or to perform a contract with you.

Hyperlinks

We may provide hyper-links from the Site to web sites of third parties. No liability is accepted for the contents of any sites operated by a third party which may be accessed via links from the Site. These links are provided for your convenience only and do not imply that ATOC approves or recommends the content of such sites.

Cookies
In order to improve the quality of the Site and services as well as build up your profile information about visits to the Site, we may from time to time send you what is known as a ‘Cookie’. Cookies are blocks of text placed in files on your computer’s hard drive (but does not access your hard drive) when you visit a web site and can be used to store and sometimes track information on how you make use of a website.

Please note that the websites to which this Site may be linked may also use their own Cookies to collect information from you. Cookies help us to gauge the amount of people who make use of the Site and the extent of the repeated usage by registered and unregistered clients. A Cookie assists in identifying, for example your Railcard login details, whether you have visited the Site on a previous occasion and what pages on the Site are most or least popular. In addition, the Cookie will increase the functionality of the Site to benefit you.If you accept the Cookie, the Cookie will automatically fill in your name and delivery address details for you the next time you login, making the process of renewing your Railcard or finishing your application even easier.

Information requests and updates
Please be assured that ATOC is happy on request from you, to provide details of any Personal Information that you have provided us with (this may incur a small charge) and/or to cease to make use of your Personal Information for the above mentioned purposes.As we take the issue of protecting your personal data seriously, we follow strict storage and disclosure procedures, which means that we may occasionally require proof or identity from you prior to disclosing such information.So that we may provide you with an optimum service and comply with its obligations under UK Data Protection legislation, we would be grateful if you could please contact us by email: enquiry@atoc.org if any personal information that you have provided us becomes inaccurate or out of date.

Security
ATOC is committed to the security of Personal Information and has security procedures in place to protect as far as reasonably possible the loss, misuse or alteration of information under our control. Access to our database containing personal information on registered users if the site is restricted internally. In order to increase security we ask you to input the password when you register as a user if the Site. Please keep this password secret. As you maybe aware, no data transmission over the internet can be entirely secure. As a result, while we will always use reasonable endeavours to protect the personal information you provide to us, we cannot guarantee the security of your information and the use of the Site is at your own risk.

The Site is a secure website. Every time you enter an area of the Site that carries or requires sensitive information such as your credit card details, an icon resembling a padlock will appear at the top of the web page. This is an indication that the Website is secure; we use the Secure Sockets Layer (SSL) and Private Communications Technology Security standards that are supported by Microsoft Internet Explorer 4.0 or later and other popular browsers. SSL encodes your personal information and all your transactions are protected by the powerful SSL encryption technology. SSL encrypts your credit card number, name, address, phone number, identification number and password as it travels through the internet, so that it cannot be read by anyone other than the secure server.

Changes to this policy
We pride ourselves on keeping up to date in terms of advances in technology and legal developments. As these areas are changing at an ever-increasing rate, we request that you refer to the Site on a regular basis in order to ensure that you are aware of our most recent Terms and Conditions.

 

Last updated August 2010