Frequently Asked Questions?

Most frequently asked questions



Can't find an answer? Get in touch

If you are having problems purchasing your Railcard, or if you have comments about the Railcard service, call or email us. You can also write using the postal address.

Train Companies

If you have a comment about a specific journey or train company, please contact the train compant that provides the service. You can find the details here - Train compant list.

 
Railcardhelp@atoc.org
08448 714036 (07:00hrs to 22:00hrs)
Two Together Railcard Customer Relations Team
Association of Train Operating Companies
3rd Floor
40 Bernard Street
London
WC1N 1BY

 




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