Where to buy

Online

Save yourself time and hassle by buying your 16-25 Railcard online. All you need are:

• A valid passport or UK driving licence to verify your identity
• A digital passport-style photo saved to your computer
• A debit or credit card

What happens next

We aim to dispatch your Railcard within one working day of your order, however we advise you to allow five working days for your Railcard to reach you. It will be dispatched free of charge by First Class post, but you also have the option to pay for Special Delivery. Providing you have placed your order before 1600hrs this will guarantee that your Railcard is delivered within two days (Sunday to Thursday) or three days (Friday to Saturday).

You’ll need your actual Railcard with you to be able to get a discount on your rail ticket, so please leave enough time before your journey for it to reach you. If you need to travel straightaway then you will have to buy a 1-year Railcard over the counter at your local staffed station.

By phone

Just call our telesales service on 0844 871 4036 (0700-2200 every day, except Christmas Day. Calls are charged at the national rate).

Please ensure that you have the relevant identification needed as if you want to apply online. You will need to submit a passport-style photograph as well.

At a staffed station ticket office

You can buy your Railcard at any staffed station ticket office and some National Rail-licensed Travel Agent. You can do this on the day you are travelling.

If you're applying at a station for the first time you'll need to bring one of the following:

• Your birth certificate
• Passport (all nationalities accepted)
• UK driving licence
• National identity card

You'll also need:

• A passport-size photo

If you're renewing your Railcard, you'll need to fill in the application form, and take your existing Railcard and Photocard. These are automatically accepted as proof of your age. If you are renewing an online Railcard at a station you will need proof of age as above.

Once you've bought your Railcard at a station, you can then register it online.  This will make it easier for you to renew or buy other cards online.

We’re sorry but Railcards can’t usually be bought at stations operated by London Underground but which also service some National Rail routes. The exceptions are: Harrow & Wealdstone, Kenton, South Kenton, North Wembley, Wembley Central, Stonebridge Park, Harlesden, Kensal Green Queens Park, Gunnersbury and Kew Gardens.