Contact us

If you need to get in touch we’re open from 0700hrs to 2200hrs every day of the year except for Christmas Day. You can also check our interactive Frequently Asked Questions for the answer to your enquiry. You can:

Email us Using the Message Box below
Call us on 0345 3000 250
Send a letter to National Railcards
PO BOX 11638
AB30 9AJ

If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.

If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link Train company list

Please complete the fields below and click "send enquiry" to contact us. We will do our best to reply to you as soon as we can.

We will only use your contact information to help us find your Railcard account if you have one.



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