FAQs



Get in touch

If you are having problems purchasing your Railcard, or if you have any comments about the Railcard service, please email us at RailcardHelp@atoc.org or call us on 08448 714036 (7am to 8pm Monday to Friday, 8am to 8pm Saturday).

You can also write to us using the postal address below:

Railcard Customer Relations Team
ATOC
Floor 3
40 Bernard Street
London
WC1N 1BY


Train companies

If you have a comment about a specific journey or train company, please contact the train company that provides the service you are concerned about. You will find their contact details by clicking on the link below:

Train company list


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Plan your journey

Want the quickest, easiest way from A to B? Find out with our online journey planner.

Online Journey Planner
 
With a 1/3 off my fares, I travel loads more than I thought I would!
Jessica 16, Surrey
 
 
 

What do you get

16-25 Railcard not for you? Visit www.railcard.co.uk for other Railcards